Privacy Policy

This Privacy Policy describes how Tokens of Valor (“we,” “our,” or “us”) collects, uses, and protects your information when you visit our website or make a purchase from our store.

By using this website, you consent to the practices described in this policy.

Information We Collect

When you visit our website or place an order, we may collect certain information including:

Name
Billing and shipping address
Email address
Phone number
Payment information
Order history
Device and browser information
IP address and analytics data

Payment information is processed securely through third-party payment providers. Tokens of Valor does not store full credit card information on our servers.

How We Use Your Information

We use collected information to:

Process and fulfill orders
Communicate regarding purchases or customer service inquiries
Provide shipping updates
Improve website functionality and customer experience
Prevent fraudulent transactions
Comply with legal obligations
Send marketing communications if you voluntarily opt in

We do not sell your personal information to third parties.

Cookies & Analytics

Our website may use cookies, analytics tools, and similar technologies to improve performance, understand visitor behavior, and enhance user experience.

These tools may collect anonymous browsing data including pages visited, time spent on the site, and device/browser information.

You may disable cookies through your browser settings, though certain site functions may not operate properly.

Third-Party Services

We may use trusted third-party services including payment processors, shipping providers, email marketing platforms, analytics tools, and e-commerce hosting services to operate our business.

These providers only receive the information necessary to perform their services and are responsible for handling your data according to their own privacy policies.

Examples may include:

Payment processors
Shipping carriers
Website hosting providers
Email marketing platforms
Analytics providers

Data Security

We take reasonable precautions and industry-standard measures to protect your personal information from unauthorized access, misuse, disclosure, or alteration.

However, no online transmission or electronic storage method can be guaranteed 100% secure.

Order Fulfillment & Communication

Because all Tokens of Valor products are handcrafted and made to order, we may contact customers regarding:

Production timelines
Order clarifications
Shipping updates
Customization details
Customer support matters

Manufacturing timelines may take up to two weeks prior to shipment.

Marketing Communications

If you subscribe to our newsletter or marketing communications, you may receive occasional emails regarding:

Product launches
Collection releases
Promotions
Brand updates

You may unsubscribe at any time using the unsubscribe link provided in marketing emails.

Children’s Privacy

This website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Your Rights

Depending on your location, you may have rights regarding your personal information, including the ability to:

Request access to collected data
Request correction of inaccurate information
Request deletion of your personal data
Opt out of marketing communications

To make such requests, please contact us using the information provided on our website.

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Changes become effective immediately upon posting to the website.

Continued use of the website after updates constitutes acceptance of the revised policy.

Contact

For questions regarding this Privacy Policy or your personal information, please contact us through the official contact information provided on the Tokens of Valor website.